As communicators, we should all know by now that strong internal communication is the beating heart of any healthy organisation. Because without it, everything falls apart. And though that may sound scary there are plenty of tools available to introduce smooth internal communication to your department or agency.
This week on the podcast we explore the implementation of enterprise social media, or large-scale internal communication, with Rita Zonius, an international leader in internal communication.
With a rich career in the bank sector, Rita was the Head of Internal Communication for ANZ for more than a decade. One of her biggest achievements was the implementation of an enterprise social network to connect over 60,000 ANZ employees around the world.
After leaving ANZ in late-2017, Rita has become a leading consultant in the field and was recognized internationally for her work in enterprise social networking. Under the alias The Enterprise Social Engineer she now works with brands around the world assisting them with all their internal comms needs!
Discussed in this episode:
- What is enterprise social networking and why is important?
- The increased efficiency from implementing internal social networks
- Using strong internal communication to spread company culture
- Measuring risks and challenges in internal communication
- Training your team in teamwork, not technology
- Perfecting internal content, creating an internal narrative