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EP#164: Building Trust and Enhancing Government Resilience

In this episode of the GovComms Podcast, Adrian Brown, Executive Director of the Centre for Public Impact, shares his insights on the evolving role of government today. The conversation begins with an exploration of how governments are increasingly expected to be agile, responsive, and centered on the needs of citizens, especially in the wake of global crises like the COVID-19 pandemic. Adrian discusses the importance of public legitimacy and trust, discussing how these elements are foundational to effective governance.

The conversation explores the concept of resilience in government, highlighting the need for systems that can adapt and learn from past experiences to better handle future challenges. Adrian also touches on innovation in public administration, exploring the opportunities and hurdles governments face in adopting new technologies and approaches to enhance public services. Through various case studies, he illustrates how the principles of legitimacy, resilience, and innovation are being successfully implemented in different government initiatives.

Adrian speculates on the future of public administration, envisioning a more citizen-focused, transparent, and collaborative government that leverages technology and data to better serve the public. The conversation offers a thought-provoking look at how governments can reimagine their roles to achieve better outcomes for citizens in an increasingly complex world.

 

Stream the episode on Spotify:

Discussed in this episode:

  • The impact of COVID-19 on government operations and public expectations.
  • Strategies for improving government-citizen communication and engagement.
  • The role of cross-sector collaboration in addressing complex societal challenges.
  • The importance of ethical considerations in public sector innovation.

Transcript:

A transcript of this episode can be found here.


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