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GOVCOMMS
INSTITUTE blog

How to make tough decisions under endless leadership pressure

We were in a canoe, paddling furiously in big rapids. Each decision had only moments, every stroke mattered. If we got the balance and timing wrong, we would tip over, and be swimming at the mercy of the dangerous current. “Brace! Brace!” I cried to my friend in the bow. Too late. It’s a ...

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The 12 steps to strategic internal communication planning

Strategic internal communication – the kind that influences business results and makes senior leaders sit up and take notice – doesn’t just happen by chance. It’s the result of structured and deliberate planning.

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Beyond good cop, bad cop: Negotiation strategies and techniques

What should you do if you hit an impasse in negotiations? How do you handle dirty tactics from the other side? What can you do if you are negotiating with someone who is not acting rationally or commercially?

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better business performance

When businesses, including government organisations, become dysfunctional, there are obvious signs: poor press, angry clients, high staff turnover, tricky Estimates Committee hearings, just to name a few. But what can organisations do to improve their business performance?

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Authenticity, government and social media

Those of us who’ve worked in government communications for any length of time have probably had a conversation with someone from Business Area X that started something like “I want to do 12 Facebook posts to tell people about this thing they have to do”.

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Data footprint paves the way for world of stories

It’s a fact. Communicators love finding inventive ways to tell poignant stories – even more so when audience data shows they are hitting the mark.

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Listen: If you’re writing for everyone, you’re writing for no one

Brody Dorland, long time #contentgroupie and founder of content creation and workflow platform Divvy HQ, sits down with Dave Polglase, our Head of Consulting, to talk all things content marketing.

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