You may not know it, but the usage of cloud technology has skyrocketed during 2020. The COVID-19 pandemic has sparked a...

Whether you use Outlook or Gmail or any email platform in fact, email has become a ubiquitous aspect of the office...

The ability to write in plain English is one of the most in-demand skills for communicators.

If you’re anything like me, you ask yourself the same question every time you open up a news app! Despite widespread...

Personas are semi-fictional representations of your ideal audience based on research and data. Personas can help...

Podcasting is officially a thing again. It came and went and is now back with a bang. As of May 2020, 87% of the...

Be honest, when was the last time you reviewed your audience personas?

Unless it was within the last three months, they...